Privacy Policy

1. Introduction

CentralCommonsAtrium ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines the methods by which we handle, employ, divulge, and protect your information when you visit our website centralcommonsatrium.sbs or engage in our yacht charter services.

By utilizing our services, you agree to the information handling procedures outlined in this policy. This policy adheres to relevant privacy legislations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

We gather personal details that you willingly supply to us in instances such as:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our newsletter
• Completing forms on our website
• Joining in surveys or promotional events

Such information may comprise:

• Your name, email, phone number, and address
• Financial details for payments (safely handled through external services)
• Your preferences and necessities for the charter
• Contact details for emergencies
• Your dietary needs or health-related information (if given)

2.2 Information Collected Automatically

We automatically gather certain data about your device and how you interact with our website:

• IP address and geographic details
• Your browser model and its version
• Web pages you visit and how long you stay on our site
• Sources that referred you to our website
• Information regarding your device (such as the type and screen resolution)

2.3 Cookies and Tracking Technologies

Our website utilizes cookies alongside similar tracking methods to improve your browsing experience. These enable us to:

• Store your chosen settings
• Examine website activity and performance
• Offer content tailored to you
• Enhance our offerings

You have the ability to manage your cookie preferences via your web browser settings or our cookie consent notification.

3. Utilization of Your Information

The information we accumulate is utilized for purposes such as:

• Provision of Services: To carry out yacht charter services, manage reservations, and communicate about your bookings
• Customer Support: To address your questions and provide necessary assistance
• Transaction Processing: To conduct payments and oversee billing matters
• Assurance of Safety and Security: To ensure the security of our operations and guard against fraudulent acts
• Promotions: To dispatch materials for marketing and inform you about updates (subject to your consent)
• Website Enhancement: To analyze how our site is used and to refine its functionality
• Abidance by Law: To adhere to legal and regulatory requirements

4. Sharing and Divulging Information

Your personal details are not sold, bartered, or leased to unaffiliated third parties. We may share your details under the following situations:

4.1 Third-party Service Providers

We may reveal information to trustworthy third-party service providers auxiliary to us in: handling transactions; website hosting and upkeep; email marketing; tracking of analytics and performance; support for customers.

4.2 Legal Obligations

In legal circumstances or in response to lawful processes, court orders, emergencies, or investigations of suspected fraudulent or illegal activities, we may be required to disclose your details.

4.3 Business Transactions

Should our company undergo a merger, acquisition, or the selling of its assets, your personal information might be transferred as a segment of that transaction.

5. Data Safety

Measures taken to safeguard your personal information against unsanctioned access, modifications, exposure, or destruction entail encryption, protected servers, restrictive access, periodic assessments, and training for employees.

Nevertheless, no internet transmission method or electronic storage solution is infallibly secure. Absolute security for your information cannot be guaranteed.

6. Data Retention

We keep your personal data solely for as long as is needed to accomplish the objectives for which it was gathered, or as mandated by law. Customary retention periods are:

• Yacht charter bookkeeping: 7 years for tax/legal purposes
• Marketing Communication: Up to the point of opting out or erasure
• Analytics of the Website: 26 months
• Customer Service: 3 years from the last interaction

7. Your Rights and Options

You have certain rights, which include but are not limited to, access to your data, correction, erasure (where lawful), data portability, opting out from marketing emails, and exercising control over cookies. To action any of these rights, reach out to us through the contact details provided below.

8. Third-party Services

8.1 Google Analytics

We use Google Analytics for the analysis of how our website is used. You have the option to opt out by using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our website may offer links to social media platforms which are governed by their respective privacy policies.

8.3 Payment Processors

All payments are processed by third-party entities compliant with PCI DSS standards.

9. International Data Transfer

Your information may be processed and stored in countries other than Germany. We ensure to apply protective measures that align with the privacy laws that apply.

10. Protecting the Privacy of Minors

Our services are not structured to cater to children under the age of 13, and we do not intentionally gather their information. If it comes to your knowledge that a minor has provided us with personal data, please make immediate contact.

11. Updates to This Privacy Policy

Occasionally, we may update this Privacy Policy to reflect changes in our procedures or to comply with new legal obligations. Any updates will be communicated by posting the revised policy on our website, emailing registered users, or displaying a notification on our platform. Your continued patronage following the effective date indicates your acceptance of the changes.

12. Contact Details

For inquiries about this Privacy Policy or our data-handling practices, please reach out to us:

13. Complying with Google Ads User Consent Policy

We uphold adherence to Google Ads user consent guidelines. You can modify your cookie and tracking preferences at any time through our cookie settings feature.